NextGen Tel provides telecommunications services for both business-to-business
and consumer applications. This includes voice and data interconnections
between carriers, secured access to pre-paid telephone card service providers,
and private label telephone card products.
IDTCalls.com is powered by NextGen Tel SARL. All products we sell on this site
are serviced by IDT, Europe's leading carrier's carrier and provider of retail
telecommunications services.
Store Information
Welcome to IDTCalls.com website. Here you can purchase premium quality pre-paid
phone cards with the best international and domestic rates online 24 hours a
day 7 days a week.
Once you place an order, your PIN, access number and any subsequent orders will
automatically be emailed to you.
The information in the email is much like the back of a standard calling card
so you can print it out, or note the information in a secure place, etc.
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Hours (EST/EDT)
IDTCalls.com phone card ordering and delivery system operates 24 hours a day, 7
days a week.
Customer service is also available 24 hours a day, 7 days a week.
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Payment Information
MasterCard, Visa, American Express, Switch and Solo cards.
Orders are accepted only on the web.
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Secure Ordering
We take your security very seriously and have incorporated Microsoft SSL
(Security Socket Layer) encryption into our website. This uses a 128-bit
encryption code to ensure the highest level of security.
We use the industry-standard SSL (Security Socket Layer) technology to prevent
your information from being intercepted. Additionally, your credit card number
is encrypted when your order is processed.
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Ordering and Shipping
When you place an order for a phone card, your order will be sent automatically
within minutes. There is no shipping charge for e-mail delivery of orders.
There are times when for one reason or another your credit card customer
information is not immediately approved by our credit card processor. Please be
assured that we will work with you and our provider to have the problem
resolved quickly.
If you have lost your PIN number, simply just log into your account at
IDTCalls.com, and check order status to get your PIN number.
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Return Policy
Once the PIN number is delivered to the customer via e-mail, The Sale Is Final.
If you have a problem with a card access number, experience quality problems,
or unable to use your phone card, call the customer service number of the
service provider on the card.
Customer Service should be able to resolve any problems you may have. Be sure
to have your PIN number available when calling customer service. If the service
provider or customer service cannot resolve your problem, please contact our
Customer Service and we'll make every attempt to ensure your
satisfaction. We make every effort for 100% customer satisfaction!
IDTCalls.com does not manufacture phone cards. We market the best phone cards
with the best service and resell them to you. If you have a billing or rate
question on the card you purchased, please call the customer service number of
the service provider of the card in your e-mail order. That number is the
customer service number for the carrier that provides service on that card and
has access to call detailed records (CDR) and billing records.
We strive to maintain up to date information about product and services on our
website. However we must disclaim this information to you for your knowledge.
1.Rates may be higher on calls made to mobile phones.
2.Rates are subject to change without notice. To be sure the rates
are up to date, please call our customer service to confirm the up to the
minute rate for the destination you would like to call
3.Calls from pay phone are subject to an additional charge.
4.Phone Card or PIN(s) are Non Refundable, Non Transferable and Non
Exchangeable.
5.Monthly, bi-monthly, weekly maintenance fee and taxes may apply
on certain phone cards. Please see your card information before purchasing your
card.
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