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About Us


IDT Retail Europe Limited is a wholly owned subsidiary of IDT Corporation, a leading carrier's carrier and provider of rechargeable calling cards, prepaid phone cards and VoIP services in the United States, South America, Europe, and Asia. IDT Retail Europe Limited is one of the leading calling card companies in Europe with a wide range of cards featuring competitive rates to almost anywhere in the world.

IDT Retail Europe Limited distributes over 85 different calling cards, including non-connection and connection cards. Our unparalleled distribution network includes over 100,000 retail outlets throughout Europe through a wide range of channels, including supermarkets, independent retailers, call-shops, kiosks, and convenience stores. IDT Europe currently sells more than 3 million phone cards per month, equivalent to selling virtually one card every second.

IDTCalls.com is powered by IDT Retail Europe Limited. All products sold on this site are serviced by IDT Retail Europe Limited. Store Information




Store Information

Welcome to IDTCalls.com website. Here you can purchase premium quality pre-paid phone cards with the best international and domestic rates online 24 hours a day 7 days a week.

Once you place an order, your PIN, access number and any subsequent orders will automatically be emailed to you.

The information in the email is much like the back of a standard calling card so you can print it out, or note the information in a secure place, etc.


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Hours (EST/EDT)

IDTCalls.com phone card ordering and delivery system operates 24 hours a day, 7 days a week.
Customer service is also available 24 hours a day, 7 days a week.
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Payment Information

MasterCard, Visa, American Express, Switch and Solo cards. Orders are accepted only on the web.
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Secure Ordering

We take your security very seriously and have incorporated Microsoft SSL (Security Socket Layer) encryption into our website. This uses a 128-bit encryption code to ensure the highest level of security.
We use the industry-standard SSL (Security Socket Layer) technology to prevent your information from being intercepted. Additionally, your credit card number is encrypted when your order is processed.
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Ordering and Shipping

When you place an order for a phone card, your order will be sent automatically within minutes. There is no shipping charge for e-mail delivery of orders.
There are times when for one reason or another your credit card customer information is not immediately approved by our credit card processor. Please be assured that we will work with you and our provider to have the problem resolved quickly.
If you have lost your PIN number, simply just log into your account at IDTCalls.com, and check order status to get your PIN number.
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Return Policy

Once the PIN number is delivered to the customer via e-mail, The Sale Is Final.

If you have a problem with a card access number, experience quality problems, or unable to use your phone card, call the customer service number of the service provider on the card.

Customer Service should be able to resolve any problems you may have. Be sure to have your PIN number available when calling customer service. If the service provider or customer service cannot resolve your problem, please contact our Customer Service and we'll make every attempt to ensure your satisfaction. We make every effort for 100% customer satisfaction!

IDTCalls.com does not manufacture phone cards. We market the best phone cards with the best service and resell them to you. If you have a billing or rate question on the card you purchased, please call the customer service number of the service provider of the card in your e-mail order. That number is the customer service number for the carrier that provides service on that card and has access to call detailed records (CDR) and billing records.

We strive to maintain up to date information about product and services on our website. However we must disclaim this information to you for your knowledge.

  1.Rates may be higher on calls made to mobile phones.

  2.Rates are subject to change without notice. To be sure the rates are up to date, please call our customer service to confirm the up to the minute rate for the destination you would like to call

  3.Calls from pay phone are subject to an additional charge.

  4.Phone Card or PIN(s) are Non Refundable, Non Transferable and Non Exchangeable.

  5.Monthly, bi-monthly, weekly maintenance fee and taxes may apply on certain phone cards. Please see your card information before purchasing your card.
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